"I would like to thank the anonymous reviewers who made suggestions for this new edition and the many colleagues and students who have passed on comments or pointed out errors or omissions in previ…
Menyikapi lingkungan bisnis kontemporer, para pelaku bisnis sangat perlu untuk melakukan pergeseran paradigma dari paradigma lama ke paradigma baru, yakni customer value harus menjadi fokus perhati…
"It is difficult to mention one person before the other. However, I undoubtedly owe much to Professor Bert Bras at the Systems Realization Laboratory (SRL) at the ISO 14000 Compliance. Georgia Ins…