Gaya APA
Fandy Tjiptono, Anastasia Diana. (1996).
Total Quality Management .
Yogyakarta:
Andi Yogyakarta.
Gaya Chicago
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakarta,
1996.
Text.
Gaya MLA
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakarta,
1996.
Text.
Gaya Turabian
Fandy Tjiptono, Anastasia Diana.
Total Quality Management.
Yogyakarta:
Andi Yogyakarta,
1996.
Print.